1. Introduction
At Draco AI (“we,” “us,” or “our”), we value your trust above all else. We are committed to protecting the privacy and security of the data entrusted to us by our customers. This Privacy Policy outlines how we handle your information.
Our Core Privacy Promise: We do not sell, rent, trade, or share your data with third parties for marketing, advertising, data mining, AI model training, or any other purpose whatsoever. Your data belongs to you.
2. Information We Collect
We may collect and process the following types of information strictly for the purpose of providing our services:
- Account Information: Name, email address, and contact details required to create and manage your account.
- Business Information: Data related to your organization that is necessary for billing and contract management.
- Customer Data: Any financial documents, loan applications, text, files, or other data you upload, input, or process through the Draco AI platform.
3. How We Use Your Information
We use your information solely for the following purposes:
- To provide, maintain, and improve the functionality of the Draco AI service
- To process transactions and manage your account
- To provide customer support and respond to your inquiries
- To maintain the security and integrity of our systems
Strict Prohibition on Advertising:
We never use your personal information, business information, or customer data for advertising, marketing retargeting, or profiling. We do not feed your data into public models or share it with data brokers.
4. Zero Third-Party Sharing
We maintain a strict No Third-Party Sharing policy.
- No Sale of Data: We do not sell your data to anyone, ever.
- No External Distribution: We do not voluntarily provide your data to third parties, partners, or affiliates for their own business or commercial purposes.
- Note on Infrastructure Providers: We may utilize trusted third-party infrastructure providers (e.g., cloud hosting or payment processors) solely to host and operate our services. These providers are bound by strict confidentiality agreements, are prohibited from using your data for any purpose other than providing infrastructure to Draco AI, and do not have independent access to view your proprietary data.
5. Data Security and Encryption
We utilize industry-leading security measures to ensure your data is protected against unauthorized access, alteration, disclosure, or destruction.
- Encryption in Transit: All data transmitted between your devices and our servers is encrypted using strong protocols (such as TLS/SSL) to protect it from interception.
- Encryption at Rest: All data stored in our databases or file systems is encrypted using advanced encryption standards (AES) to ensure it remains unreadable in the event of a physical breach.
- Access Controls: Access to your data is strictly restricted to authorized personnel who require access to perform their job duties and are bound by confidentiality obligations.
6. Data Retention and Deletion
We retain your data only for as long as is necessary to provide our services to you or as required by law.
- Right to Delete: You have the right to request the deletion of your account and all associated data at any time. Upon receiving such a request, we will permanently delete your data from our active systems.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you directly. However, we will never change our policy to allow the selling of your data without your explicit, opt-in consent.
8. Contact Us
If you have any questions about this Privacy Policy or our security practices, please contact us at: info@dracoai.com
